QING FEFE
Last updated 24 October 2026

We use personal information to run this website, deliver your patterns and help with your order. Newsletter emails are optional. You can read the details below or contact orders@qingfefe.com.

Who is responsible

Qing Yang, trading as Qingfefe, is responsible for the information described here. Our business correspondence address is 1 Emma Street, London E2 9FP, United Kingdom. For privacy questions and requests, email orders@qingfefe.com.

Information we collect

For purchases, we receive your name, email address, billing information, order details and payment status. Payment details are handled by the checkout and its payment providers.

For enquiries, we receive your message and any information or attachments you send. Please share only what is needed and never email card details or passwords.

Our website provider also processes technical information, including IP address, browser and device information, pages visited and cookie identifiers.

How we use information

We use order information to process payment, deliver downloads, send purchase-related updates and provide support. Our legal basis is performing our contract with you or taking steps you request before buying. Required checkout information is needed to complete your order.

We keep records to meet legal and accounting obligations. For enquiries, problem-solving, fraud prevention and security outside those obligations or our contract, we rely on our legitimate interest in running and supporting the shop, balanced against your rights.

Newsletter emails require your consent. Buying a pattern does not subscribe you. You can unsubscribe at any time; necessary order and download messages are separate.

Services and sharing

Squarespace provides our website, checkout and digital downloads. Payment providers process payments and our business email provider handles correspondence. Each receives information needed for its service and may have its own legal obligations. See Squarespace’s privacy policy.

We may share relevant information when required by law or to establish, exercise or defend legal claims. Purchases on linked websites are covered by those shops’ own privacy policies.

International processing

Our service providers may process information outside the UK. Applicable transfer arrangements depend on the provider and destination, including adequacy decisions or approved contractual safeguards where required. Contact us for information about the arrangements relevant to your information.

Cookies and your choices

Essential cookies support the shopping bag, checkout and security. Blocking them in your browser may prevent parts of the shop from working.

Squarespace’s non-essential cookies are restricted until you accept them. The banner offers Accept all, Decline all and Manage cookies. Preferences separate performance and analytics from advertising cookies; necessary cookies remain on. Reopen Cookie Preferences to change your choices, or use your browser to control and delete cookies.

How long we keep information

We keep information only while needed for its purpose. Order records support purchases and downloads, accounting and tax requirements, disputes and legal claims. Enquiries are kept for the question and relevant follow-up. When no longer needed, information is deleted or anonymised, subject to legal requirements.

Your rights and questions

Depending on the circumstances, you can request access, correction, deletion, restricted use or eligible information in a portable format. You can object to processing based on legitimate interests and withdraw consent without affecting earlier lawful processing. Exceptions may apply, including where records must be kept by law.

Email orders@qingfefe.com to make a request. We may ask for proportionate information to verify your identity and find the records. You can also complain to the UK Information Commissioner’s Office or your local data-protection authority.

Changes to this policy

We update this page when our practices change. The date above identifies the latest published version.